Delivery Information
How much will delivery cost?
Standard Delivery is FREE for orders of £200+V or over and is usually next working day. Some heavy products may incur a delivery surcharge. If a product incurs such a charge this will be clearly displayed at checkout.
If the order is under £100, the standard delivery charge of £5.95 applies.
Do you deliver to my area?
We offer the following delivery options to the following areas:
We cover most UK Mainland addresses, and the Standard Delivery is FREE for orders over £200.00+v.
The following post codes and areas may not qualify for free delivery and may take up to two extra days to be delivered.
Northern Ireland
Orkney Isles
Shetland Isles
Scottish Highlands: IV KW and AB
Outer Hebrides
Isle of Man (IM)
Isle Of Wight
Jersey
When can I expect to receive my order?
** All orders received after 2pm Friday or on Saturday or Sunday will be despatched the following Monday for delivery on Tuesday.
Our products come from our fully stocked warehouse, which means you won't have to wait long to receive your order. The normal delivery timescale is 2-3 working days; however in most cases this will be the next working day, with orders received before 2 pm more likely to have next day delivery.
Once your order is out for delivery our courier company will notify you, via text and email, with an expected delivery slot (Usually a 1 hour window).
In rare circumstances of limited stock we will call you and give you an expected delivery time, which you can accept or decline.
We will send you an email as soon as your order has been dispatched
If you have any queries regarding your order or if you require any further information on our delivery policy contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.
I am not going to be at home to receive my delivery, what do I do?
We require a signature for all deliveries made by our courier. However, as long as someone is at your address to sign for it, that is all we require. If no one will be there, please contact us to as soon as possible to let us know. We reserve the right to charge a re-deliver fee for any pre arranged deliveries that fail.
In the case of a failed delivery our courier will notify you via text and email that an attempt was made.
What if I receive damaged goods on delivery?
Please make sure that the goods are unpacked and inspected when they arrive, before you sign the delivery note. If the goods are refused, this will help towards a speedy replacement in the unlikely event of damage occurring in transit.
All damages must be reported to us within 3 days of delivery. For all damaged or faulty goods please report to us by telephone, and then confirm this to us by email. You can do this by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.